Free Spirit Reviews
Free Spirit has an overall rating of 4.7 based on 100 reviews. Customer feedback on Free Spirit is mixed: Free Spirit reviewers highlight positive aspects like affordable premiums, comprehensive coverage options, easy online claims process and responsive customer service, which strongly appeal to travelers seeking budget-friendly insurance solutions. However, Free Spirit is often criticized for its limited coverage for pre-existing conditions, unclear policy details, slow claims processing and lack of 24/7 customer support.
100 reviews
5 Stars
71
4 Stars
25
3 Stars
3
2 Stars
0
1 Star
1
How would you rate Free Spirit?
All Free Spirit Reviews (100)
Johnni.Tucker
January 30, 2023
"Simple and Easy"
The process to obtain a quote is quite clear. The pricing is definitely fair and competitive. They offer great services for seniors. Communication is solid.
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tootlut
January 28, 2023
"Our First Trip Abroad"
This is our first time heading overseas. We reached out to your company, and after a few rings, we got through to an operator named Bethany. She was super helpful, answering all our questions and setting up a quote for us. Plus, she made sure the paperwork was sent over in just a couple of days. Big thanks for handling everything so professionally and courteously!
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chrystalmo60
January 28, 2023
"super satisfied with the cost of my..."
I'm really pleased with the cost of my insurance, and everything was clearly explained by a friendly and helpful representative.
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goldenzebra265
January 27, 2023
"Top-notch support from the team"
The support from the team is top-notch. I shot them an email with a question and got a call back in no time. The only thing keeping them from a full 5-star rating is their prices, which are a bit on the high side. However, the quality of the cover is solid.
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orangegorilla941
January 27, 2023
"Assistance from Sales/Operator"
The support from the sales team and operator was quite impressive. They really knew their stuff and were super helpful.
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Keith.Caldwell
January 26, 2023
"Supportive Team"
The team was really supportive. I sent a message through their recorded service asking for a callback, and they got back to me.
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EleanorChapman
January 26, 2023
"Super nice and knowledgeable..."
A super nice and knowledgeable woman. Had a great experience.
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SonmNof
January 26, 2023
"Incredibly understanding with our needs"
They were super patient while we figured things out. Really appreciated their help!
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VictorWright
January 24, 2023
"Helpful Assistance After Initial Phone Trouble"
I had a tough time reaching someone on the phone at first, but on my second try, I spoke with a really nice lady who walked me through all the different parts of the medical screening. Much appreciated!
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Dianne.Rodriguez
January 24, 2023
"Travel Insurance Review - January 2023"
Getting a quote online was a breeze, and acceptance was quick in January 2023. It was straightforward to add our current medical issues for both my wife and me. Like I mentioned in the last couple of reviews, we’re looking for annual travel insurance that covers us and our health needs. Overall, we’re quite pleased with the service and the product.
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Jar.Rice
January 24, 2023
"Great Customer Support"
After years of interaction with your team, I was happy to continue for another year ahead.
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wallermary279
January 24, 2023
"Helpful Operator Provided Great Insights"
The operator was super helpful and went over which insurance options would suit me best.
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BriannaD
January 24, 2023
"It was great that you provided coverage for my age"
The fact that you could provide coverage for someone who's 80 years old really made the difference, along with a solid recommendation.
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HarryCrawford
January 24, 2023
"Helpful and Friendly Team"
The team was super friendly and really helpful. Can't quite remember the exact day, but I believe it was either Thursday or Friday.
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orangemeercat133
January 24, 2023
"Arrangements for Renewal"
The communication was solid. The representative was nice, supportive, and provided plenty of info.
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